Program Services

NWLS has expanded client services by offering service delivery in a variety of ways.   In addition to direct representation, we operate private attorney involvement programs, a telephone advice  program, conduct Self-Help & Pro Se Clinics,  and provide community education.  See our program's brochure for a summary of our services.

The Erie Office of  NWLS houses our Central Intake Unit.  To apply for services, clients in our ten county service area should call our Central Intake Unit.  The client's eligibility will be screened over the phone and if found eligible, an application for services is completed and an appointment is scheduled.  In some areas of the laws,  telephone advice is also provided directly over the telephone.  For more information on our Central Intake Unit and Telephone Advice Line,

Legal Needs Assessment:

NWLS periodically undergoes a Legal Needs Assessment to determine the needs of our clients within our ten county service area.  To assist in this process, we will widely distribute questionnaires throughout the community requesting input in this process.  After assessing the collected information, and public meetings, we will begin the process of restructuring our priority areas of representation.