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2004 Stories

"Client Empowerment"

 

A client received telephone advice from an attorney in the NWLS central intake unit after her landlord shut off all electricity to the building where she lived.  A local utility company (Penelec) had taken the electric bill out of our client's name and put it in the landlord's name due to a foreign load from another apartment on our client's meter.  In response to this, the landlord shut off the electricity to the building and padlocked the door where the circuit breaker was located.  Our client had a daughter with severe asthma and the girl needed to use a machine to dispense her asthma therapy.  The NWLS staff attorney advised the client to immediately call the local office of the Pennsylvania Bureau of Consumer Protection and ask them to order the landlord to restore her electric service.  The NWLS attorney also helped the client draft a letter to the landlord informing him of the serious health consequences for her daughter if her asthma machine was not working.  She was told to state in the letter that a lawsuit would be filed against the landlord if her daughter was injured as a result of his actions.  These steps were successful in getting the landlord to turn on the electric service to the client's apartment

 

   
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